Tel: 01840 213884 | Email: fenteroonfarm@hotmail.co.uk

Terms & Conditions

Nigel & Helen Connolly, Fenteroon Farm, Fenteroon Road, Camelford, Cornwall PL32 9RY

5 * Self-Catering Holiday Accommodation

Thank you for choosing to book with Fenteroon Farm. We look forward to welcoming you. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Prices

The price of the accommodation includes the following:
Electricity, linen, cleaning, hot water, central heating.

Pets

Two well-behaved dogs are permitted by prior arrangement only at the additional cost of £20.00 per dog per week.

 

Acceptance of Children

We welcome children of all ages.

 

Cancellation and Insurance

By making your booking, our agreement is a legal contract and your deposit is non-refundable. If you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received your balance.

 

If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it.

 

Please note that your deposit is not refundable under any circumstances. We would recommend that you take out cancellation insurance to cover this cost.

Non-availability of Accommodation

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation.  If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

Arrival

Your accommodation will be available to you from 3.00pm (Threshing Barn & Swallows) & 4.00pm (The Shippen & Yew Tree Barn) on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your rooms.

 

Departure

Please be ready to leave the accommodation by 10.00am (Threshing Barn & Swallows) & 11.00am (The Shippen & Yew Tree Barn) on the day of departure, unless otherwise arranged.

Damages and Breakages

Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
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A warm welcome awaits you at Fenteroon Farm.